Is your Xbox in need of repair?
Then you are not alone. If you spend any great deal of time playing Xbox, you are bound to come up with a few problems here and there along the way. The key is to understand your options, and choose the best one for your needs and budget. Sometimes repairing your Xbox isn’t cost efficient and sometimes it is.
If you think that your Xbox needs repair, the first thing you want to do is troubleshoot your system a bit.
Unplug all of the cords from the back and then wait a few second and plug them in again. Sometimes a simple reboot will solve the problem. Try several different game discs to rule out any game problems as well. If none of these works then it is time to seek professional help.
If your game is still under warranty (normally if you bought it less than a year ago) then you may be able to send it back to the manufacturer for repairs. This is the best option as it usually won’t cost you anything out of pocket. You will need your warranty papers as well as your purchase receipt. You can first call the store that you purchased the item from. Many stores will return the item for you and give you a replacement system off of their shelves. If they are unable to help you then you can call Xbox to find out what the repair/replacement policy is.
If your system isn’t under warranty then you will have to find an Xbox repair shop.
Look in your local yellow pages and online for the dealer closest to you. Depending on where you live, you should have at least a few options. Always choose local whenever possible, because it will save on shipping fees and wait times. A good repair shop will have upfront pricing and come with customer recommendations. If you know of any friends or family members that used their service, ask them what they thought of the shop. Last, but not least make sure to find out how long it will take them to repair your Xbox. If it takes more than a week or two, you may want to consider going another route.
Make sure that you get the quote in writing as well as a written guarantee.
Most repair shops will over at least a 30 day guarantee on their work. So if you take it home and it breaks within a few days, you should be able to get it fixed for nothing. Know your rights and don’t be afraid to exercise them.
Use your common sense when looking for an Xbox repair shop. If they are going to charge you more to fix it then it is worth or take more than a week or two, you are probably better off just replacing the entire system. You can be playing again within hours! And this time save your warranty information incase of another breakdown.